When I saw the OruKayak my excuse was gone. They offered to send in a new strap and buckle, but I succeeded in unbuckling it by pulling hard on the strap with pliers while stabilizing the boat with my feet and pressing the releases. I have it in the water about every third day, often on my way home from work. The assembled kayak is stiffer and sturdier than I expected. I really didn't know what to expect (beyond getting second hand accounts of those fortunate enough to paddle the Oru before mass production), but I must say - I am pleasantly surprised at how well this boat is constructed. It is perfect for the lakes around Spokane, WA. Which I didn't. The freeboard is a little higher than my hard shell. No, I don't think it's worth $1600 which is why I'll probably return it even if the tracking issue is fixed. I cut through waves, glided, swooped into currents, and treated the Bay like the sea kayak that it is. On earlier Oru Kayak models, boat assembly came with a shortlist of frustrations for those itching to get on the water ASAP. 1) The boat is extremely well made. I hoped on the rear, straddled, and slid into the cockpit with ease. Here's my review: Assembly: Anton Willis, the Oru's inventor was there to walk me through assembly, but its simple and intuitive. Same thing when putting it together. But for more serious paddling, look elsewhere. But, trust me, this is a rewarding experience and reinforces how cool the product is. Overall, I've absolutely loved it. Behind the seat in my plane it has little effect on my weight and balance and is manageable for weekend trips. The minor issues I had I addressed with Oru, and they were extremely responsive over them. And it's a sweet little boat. Transporting is a cinch - I throw it in my trunk. This was one of the biggest draws for me and it hasn't disappointed. It is not a perfect fishing kayak, but it is certainly adaptable to fishing and will get you to your favorite fishing hole quickly and easily. It is however rugged. I've seen many videos about how to roll a sit-in-side kayak, but have never actually practiced it. (The Sting Ray is outstanding, by the way.). I work in customer service myself and I find this lack of response frustrating and unacceptable. It took all of my strength to get it assembled each time. It does that very well. Handler is broken when my friend opened it in US. - - - The Price I get my left leg out, then carefully place my right foot in the middle of the kayak, lean forward, and stand up. Then, I use a spray skirt also. Oru Kayak Beach Foldable Kayak Overall, the Oru Beach kayak is a product I would highly recommend to anyone willing to splurge on a quality piece of gear that will elevate adventuring to the next level. It is also very difficult to put together, I’m a small woman, but not a wimp in any sense. The backrest is terrible, make sure you have it at the right height and just off the back of the combing. I played around a little bit and realized that it was because of a serious port-side lean. I have to slide my legs, straight-legged, into the interior. The following are my favorite folding kayak brands that have been picked based on the trustworthiness of the brand, what customers think of the kayak, and how well the kayak is made. Feel free to enter VXISCSF7 at checkout for your discount. It's an amazing design and is perfect for all the rivers and lakes around me. At about 25 pounds, the load is manageable but wide and a bit awkward. I couldn't be happier. Personally I recommend them. Yes, I'm saying this again, but going to talk about the actual process of unfolding and closing up the Oru. Misadventures Mag reviewed the Coast XT model of Oru Kayak, paddling it on a 100 mile journey along the Mississippi River for five days and nights. 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