Generated 35% of upsells for entire hotel. Maintained and stocked work area on a regular basis. Associate of Arts General coursework towards BFA. Sign in. Assisted Sales and Marketing with making sales calls. Build Your Own Now. Summary : To acquire a position in an administrative field in an atmosphere that is challenging and that has the potential for growth opportunities. Pre-Written Examples. Forgot password? Provided residents with information about attractions, services, and activities in or outside the property. Served as ambassador to visitors, residents, families, and staff at an upscale residential living community (102 units) for independent seniors by offering information and assistance while promoting a positive image of the community at the reception desk. Hilton Head Island, SC 29925. While formal education is not mandatory, knowledge of conducting various activities and extensive experience working in large hotels will be beneficial. While typical duties vary based on the level of service provided and type of employer, certain duties are common and mentioned on the Lead Concierge Resume as – receiving and welcoming guests on arrival, providing the needed assistance and information, suggesting activities and services provided by the facility, arranging events and travel arrangements for the guests; providing personalized services as needed; taking reservations made through phone; hiring and training concierges, and supervising the work of other employees. Responded to resident emergencies according to established protocol. It is short, and as a jobseeker, your cover letter should be no more than half a page. Make this resume your own and get your dream job. Proficient in P.O.S systems micros. Summary : Highly-energetic and proactive hotel concierge offering 5+ years of concierge experience in a hotel, looking to obtain a position that is conducive to growth in both responsibility and personal endeavors. Password Show. Acknowleded and greeted all residents and guests with utmost courtesy and urgency. Answered customer questions in a professional and customer oriented manner. Retouching of images including color correction, cropping and resizing. Executed HR tasks by recruiting, training and overseeing staff of 20 Information Specialists. Also Concierge Jobs. Made reservations for taxi service or other forms of transportation when requested. Organized special functions as directed by management. Worked closely with Ticketing vendors, attractions and VC partnerships. Resolved problems and complaints that residents may have. Ensured all incident reports, property maintenance worksheets, concerns, and other appropriate communications were properly recorded, distributed, and filed. Residential Concierges provide assistance to tenants in a condo complex. Solid team contributor with excellent interpersonal and leadership skills, superior knowledge to coordinate and manage activities, strong ability to quickly grasp complex tasks. Create custom resume with the best resume builder on the market. Recommended Templates. Created diverse itineraries for NYC visitors, from weekenders to full stay. Present the most important skills in your resume, there's a list of typical concierge supervisor skills: Working knowledge of computer skills, web search and able to type 35 wpm Skills : Computer literate in Microsoft Word Excel. and more! Maintaind key log and all applicable data sheets. Apply to Concierge, Call Center Representative, Join the Sps Team! Put together agendas for the Concierge team meetings. Created work orders for the building, and monitored security system for resident and staff safety. Director, Official New York City Visitor Centers, MS Office, Outlook, Opera and online research. Learned complex projector presentation for guests tours, and monitored multiple screens of winery surveillance cameras. Find Resort Lifestyle Communities Lead concierge jobs on Glassdoor. Enhanced residents experience by facilitating use of building amenities and booking reservations. The national average salary for a Lead Concierge is $32,930 in United States. sections for certifications, accomplishments, skills, summaries and more to help you create your free resume. Managed day to day operations for all NYC Information Centers and kiosks. Search and browse resumes by industry Find your industry and use an existing template, or customize the perfect template just for you. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Opened the Metropolitan, currently at Park Place. Lead Concierge. Save time applying to future jobs. As a lead, you’re being introduced to management. Processed and deliver packages to residents. Created inventory tracking sheet, daily checklists, guest menus, tasting collateral, and system for charging and tracking tasting fees. That means it … A successful resume sample for Concierge highlights good communication and interpersonal skills, organization, attention to details, customer service orientation and the ability to lift weights. Email or phone. Welcomed guests upon entrance and confirmed reservations. Proven experience in a progressively responsible position including Customer service and project management in a healthcare environment in … Answered emails and inbound phone calls . Summary : A results-oriented professional, with extensive experience in customer service and management. Sign in. Oversaw concierge staff of five, including training, scheduling, delegation of duties Manages the administration of the concierge desk. Use our Career Test Report to get your career on track and keep it there. © 2020, Bold Limited. Able to think creatively and quickly to mitigate and resolve issues as they arise. Objective : To obtain a satisfying position with a vibrant and dynamic organization that will allow to fully engage both creativity and excellent organizational skills. Twenty years in the event ticketing industry prior to experience as Lead Concierge. Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources. While typical duties vary based on the level of service provided and type of employer, certain duties are common and mentioned on the Lead Concierge Resume as – receiving and welcoming guests on arrival, providing the needed assistance and information, suggesting activities and services provided by the facility, arranging events and travel arrangements for the guests; providing personalized services as … Holland Code: NA Responsible for working with the Addison community to arrange volunteer events, as well as organizing all holiday events for team members. Welcomed and introduced visitors to program. Concierge resume Mom Finds Time For Career And Family With Virtual Job. Ensured that all shifts have proper coverage of staff at all times. Thursday, November 21, 2019. Took ownership of all appropriately loaned keys to vendors, contractors, realtors, and guests. Looking to work in a fast-paced work environment where can help other thrive. Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds! Communicated to staff and residents resident admissions, orientations, and discharges and maintenance of resident files. A concierge provides guests with information about locations and services outside of the hotel. Offered new visual perspectives, image assistance and photo expertise. Corrected charges for phone calls, mini-bar use, laundry, parking and other incidentals, when necessary, in … Review the following templates that fit a variety of employment situations for inspiration for writing your own resume. In-depth knowledge of restaurants, theater, museums and everything NYC. Email or phone. Please avoid restating the information on your resume, and open and close the letter with strong statements. Headline : To Obtain a position utilizing Customer Service experience and enhancing skills within the Hospitality Industry. Summary : Strong research and analytical skills Technical Proficenices: Microsoft Office, MAC OS and iOS, CRM, and iMIS Strong attention to detail; able to multi-task and priotize Strong communication, interpersonal, and presentation skills. Updated records, make the monthly schedule, order supplies, send faxes. Objective : Seeking a position within a company that will assist in enhancing skills as continue through education. Delivered for home owners, and notify home owners for pickup. Unlimited download, print, or email on all Lead Concierge resumes. Researched and coordinated acquisition of images for monthly features. As such, it is not owned by us, and it is the user who retains ownership over such content. Please provide a type of job or location to search! Ensured the safety of residents and property by monitoring all life safety alarms and following proper life safety policies and procedures. Greeted residents upon arrival and departure on a daily basis. Lead Concierge resumes, templates and samples. Lead Concierge 08/2012 to Current High grove Luxury Rentals – Stamford, CT - Greeted every resident and guest upon arrival making sure they had all packages/mail - Made sure every residents vehicle was outside ready to go prior to them leaving Skills : Management, Accounts Receivable, Accounts Payable. All rights reserved. Resume Details. Skills : Customer Service, Retail, Administrative, Merchandising, Management, Typing 65+ WPM. Maintained a professional environment by providing exceptional guest services. Ordered products for each department of the spa as needed. Accomplished all front desk tasks such as, answering phones and forwarding them to the right coordinator, making copies, filing, printing, organizing and sorting incoming and outgoing mail. Typically, concierges work in hotels, but they may also work in clubs, restaurants, and other venues. For best results, keep the overall structure and organization of this outline, then customize it with the job duties and requirements specific to your open position. 3,497 Concierge Team Lead jobs available on Indeed.com. Assisted Executive Director in developing and monitoring staff. This free concierge cover letter sample includes numerous details that can be found in any well-written letter. Assisted in keeping the front of the community tidy and clean and made sure snacks and beverages were always available. The above resume objective doesn’t indicate the applicant’s qualifications or skills, which gives the employer no way to know what value they would bring to the company. Posted: (5 days ago) Job Requirements: 'Good Feet, Eyesight, and a Trim Figure' – The Atlantic. Supported sales team, greeting guests, processing orders, scheduling trade visits, occasionally hosting tours & tastings. Skills : Excellent organizational and communication . December 3 Full time On-site Send this job to a friend. Last Name. Hiring employers prefer those demonstrating the following skills – aptitude in resolving issues; a polite and confident nature, professional approach; multilingual skills; lots of patience and knowledge of reservation software; strong communication skills; and knowledge of local areas and tourist spots. Obtained necessary tickets and provides directions to facilities. Reviewed arrivals and departures for guest preferences to ensure customer satisfaction. Arranged secretarial and other office services. Filter by location to see Lead Concierge salaries in your area. Managed front office inventory cross-referencing all daily charges against physical inventory on a daily basis. Used professional telephone etiquette in handling resident requests. Trained new hires and mentored other associates. Maintained required records/logs and deliver packages to the appropriate residence. Made sure each unit file has a release of liability form for accepting packages, etc. Lead Concierge - Two years of hotel or residential concierge experience and one year of management experience required. This is one of the hundreds of Co founder resumes available on our site for free. Hotel concierge training, fair housing certification, and strong conflict resolution experience preferred. Received and acknowledged reservation requests, cancellations and modifications. Sold and organized tickets to Broadway shows, tours, attractions and transportation. Provided detailed tour information to guests, scheduling their reservation, recommending additional wineries and restaurants, addressing guest requests, concerns, and complaints in an efficient and courteous way. An outstanding Concierge resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. Greeted potential residents, families and vistors. Received, stored and disbursed residents' packages. Skills : POS, Customer Service, Microsoft Office, Microsoft Word, Concierge. Professional Summary. Worked closely with various Public Relation agencies on acquiring celebrity clearances. Service focused and passionate, with strong verbal and written communication skills. Skills : Manager, Sales , Receptionist , Excellent Customer Care. When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability. Presented property and provided amenities in a positive light to prospective residents. Job description and duties for Concierge. LEAD CONCIERGE. Supervised and trained all concierge staff. Residential Concierge Resume Examples. Reports to General Manager and/or Lead Concierge any resident or guest dissatisfaction Follows safety procedures and maintains a safe and working environment within the immediate working area Assists with training of valet service/ runner staff, as needed Email. Assisted with accounts receivable, dining room services, and activities. Ability to access, analyze and interpret complex information required to oversee day to day operations. Assist with the direction and supervision resident move ins and move outs. Love this resume? Provided guests with NYC information, recommendations and services. Created/coordinated staffing schedules, ensured round the clock coverage and was on- call to resolve any issues. This is a real resume for a Co founder in Mahwah, New Jersey with experience working for such companies as Cayman Concierge, Chintheche Inn, Wilderness Safaris. Sold wine over the phone, including outbound telesales during holiday campaigns and club signups. Seasoned and detailed oriented professional with extensive knowledge in Travel and Tourism. Objective : Proficient in communication and focus on opportunities to use knowledge and experience to grow a business, company, and more. Personalized writing help for you. Get hired. Zip Code * Upload or Build a Resume ... We are now accepting applications for a Lead Concierge who will deliver a first-class customer service experience to our residents and their guests. Sign in to create your job alert for Lead Concierge jobs in Bartlett, TN. Use these resumes as templates to get help creating the best Co founder resume. Use our Job Search Tool to sort through over 2 million real jobs. Acted as personal concierge to VIP and Owner VIP clients. actual responsibilities of a concierge will vary depending on where they work Sign in to create your job alert for Lead Concierge jobs in Huntley, IL. December 3. Trained and coached new employees Answer calls and respond to email inquiries regarding resident orders and deliveries . Promoted to Lead Concierge shortly after employment began at three-star, 177 room hotel. Skills : Customer Service, Customer Relations. Answered multi-line phones; directed calls to proper departments and residents. Produced photo shoots for various sections including travel trends and entertainment. Bachelor’s Degree Required; Master’s Degree strongly preferred. Download. A concierge provides a variety of services to guests. Daily duties of a Residential Concierge are handling requests from community residents, distributing mail, managing parking, commissioning handyman services, taking requests for repairs, presenting properties to potential tenants, and handling the marketing of residential communities. Forgot password? Skills : Microsoft PowerPoint, Leadership. They may book services for guests, such as transportation and activities. Confirmed all winery reservations with guests two days prior to visit, and processed credit card. Procured all rights and clearances to celebrity portraiture, stock and lifestyle images. Provide polite and effective service to a luxury condominium by anticipating residents needs. Headline : Experienced sales and customer service representative with excellent client and project management skills. High School Diploma or equivalent; Associates Degree Preferred. Greeted visitors and families with a warm friendly smile and provided them with information and answers about our community. Concierge Practice Manager Resume Examples & Samples. Your duties likely include overseeing the day-to-day duties of employees you’re assigned to lead even if you’re also tasked with similar duties. Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. Leasing Agent - One year of property management experience or high-end retail experience required. Completed shift reports, checklist, and walk-thru. Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. Remember, your resume needs to impress the hiring manager enough so you get the interview. The hospitality concierge resume sample demonstrates all the top ways to convince a hiring manager of potential job success. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. Objective : Recent graduate with 3 years' experience working in customer service. Provided prospective residents and families with tours and community information. Lead Concierge Resume Example Resume Score: 80%. Things to put on your resume Specific skills to mention Accurately entering reservations into required computer systems according to policy. Created monthly team schedules using Excel. Responsible for sensitive information and distributing all of the family's personal and company mail, scanning each piece individually. Skills : Microsoft Office, Customer Service, Teamwork, Communications, Hospitality. Successfully facilitating overall lobby operations. Made resident reservations for the theatre and other forms of entertainment when requested. Edited and sequenced images for publication as picture stories and photo essays. As a Lead Concierge, the person will provide outstanding hospitality service to the guests in hotels, spas and resorts. Leading the opening of new property and establishing operating procedures. Ability to communicate effectively in English and Spanish. Hired and trained staff on all tours and attractions, pricing and upselling. Accept service requests from residents and logging appropriately. Salary estimates are based on 3,756 salaries submitted anonymously to Glassdoor by Lead Concierge employees. Assist residents with immediate needs such as lockouts, directions and dining recommendations. Include the Skills section after experience. Responsible foranticipating and accommodating guests' needs. You might, however, be tapped by management for recommendations on scheduling, workplace improvements, or whom to hire, fire, promote or reassign. Speaking several languages, IT literacy and discretion are also highly valued at this job. Concierge Resume Objective. Enhanced resident's experience by facilitating use of building amenities, booking reservations and event tickets, and by providing information about neighborhood businesses and city attractions. User Experience Designer, Software Trainer, Executive Recruiter and more! Seasoned and detailed oriented professional with extensive knowledge in Travel and Tourism. Addressed resident concerns and issues in accordance with the company's customer service standards. 1 Resort Lifestyle Communities Lead concierge jobs, including salaries, reviews, and other job information posted anonymously by Resort Lifestyle Communities Lead concierge employees. How to write Experience Section in Hospitality Resume, Action Verbs to use in Hospitality Resume, How to present Skills Section in Hospitality Resume, How to write Education Section in Hospitality Resume. Concierge Resume Examples & Samples. 4,084 Lead Concierge jobs available on Indeed.com. Greystar. Apply to Concierge, Customer Success Manager, Executive Assistant and more! This concierge job description sample provides the perfect format for a posting that will attract the best candidates to your company. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. Love your job. Ensured that all necessary equipment is maintained properly with sufficient stock for day to day operations. Booked reservations, scheduled rooms, kept kitchen staff updated with ever -changing guest count. Get a template recommended to you based on your experience level. Your supervisory authority has limits such as the inability to hire and fire people or change other employees’ job duties. Password Show. A resume builder is the easiest way to build a Lead Concierge resume. Leading project teams while implementing and overseeing programs. Save time applying to future jobs. Abile to multitask while maintaining close attention to detail. The resume begins with a well-written summary statement that provides an overview of the candidate’s potential value to a company. Well-versed in most common computer programs. 9 Whitehat Jr jobs available on Indeed.com. 100+ Free Professional Resume Examples and Templates . First Name. Be sure to include job specific skills. Example 2 ‘To obtain a customer service position with a company, which will require me to … Assisted Human Resources in the Hiring Process, and trained new employees for department. Maintain all areas including entryway, doors, lobby, and waiting areas in a neat, clean, and organized manner. An articulate communicator and thrive in a highly challenged and deadline driven environment. Lead Concierge Resume Summary : A Lead Concierge with more than 10 years' experience in the concierge arena exhibiting proficient public relations, oral and written communication skills. Search online hundreds of resume samples and examples with job type, location or a combination of the two. A hiring manager looking for a Concierge is looking for an individual adept in multitasking and customer service. Hundreds of Co founder resume more than half a page always available that has the for. The appropriate residence 20 information Specialists day operations, greeting guests, such as transportation and activities in enhancing within. Close the letter with strong verbal and written communication skills a highly challenged and deadline driven environment liability for... Effective service to the guests in hotels, but they may book services for guests, such as transportation activities., 177 room hotel Office, Microsoft Office, Outlook, Opera and research! 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