Email Address. Whatever your preference, you’ll receive some of the most competitive rates on offer. You can now book a holiday or make hotel or flight reservation anywhere you are with the simple click of a button. The search will automatically begin from USD. The countries currently affected by sanctions are (the list of sanctioned countries is subject to change from time to time): Due to FEMA regulations, the Thomas Cook Prepaid Travel Card cannot be used at ATMs or merchants in India, Nepal and Bhutan, or for internet purchases where the website is registered in India, Nepal or Bhutan, or at websites accepting payment in Indian Rupees or the currencies of Nepal and Bhutan. Check out our promise to you, so you can have confidence booking a holiday right now. The Caxton Currency Card is the most convenient way to carry money abroad. Mother's Maiden Name. A Thomas Cook Prepaid Travel Card purchased in India can be loaded with one or more of the up to eight Currencies available on your Card: USD, GBP, EUR, CAD, AUD, JPY, SGD and CHF. This is the last 3 digits on the signature strip on the back of the card. Barclays Bank UK PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 759676). Thousands of travellers flown back to the UK at the taxpayers’ expense stand to make a profit from the collapse of Thomas Cook – so long as they avoided Atol protection. In addition, the Card is also unable to be used in countries subject to economic sanctions, including: Cuba, Iran, North Korea, Sudan and Syria. Airlines stop accepting cancellation/change requests 4 - 72 hours before departure of the flight, depending on the airline, in such scenarios airline will have to be contacted directly for cancellation/change. Please see our privacy policy. Forgotten Password All fields must be completed. Your Caxton Currency Card is accepted in more than 35 million locations around the world, just look out for the Mastercard® logo. Forgot User ID? Also, know when is Maldives opening for tourists. Enter your details below. Whereas a Thomas Cook One Currency Card purchased in India can be loaded with only USD and can be used across the globe with zero cross conversion fees. I accept the Terms And Conditions. We use cookies to improve your website experience and provide more personalized services to … Month. Security code. About Thomas Cook (India) Limited. With Thomas Cook’s range of offerings, travel and foreign exchange woes are things of the past. On 22 November, the Thomas Cook Group – which happens to include Britain’s second-largest tour operator and biggest chain of High Street travel agents – … There are no transaction fees, so you won’t encounter any hidden charges. All Rights Reserved Read our frequently asked questions on the TUI Travel Money Card. There’s also lots more help on our dedicated coronavirus help page and coronavirus FAQs. The list of sanctioned countries is subject to change from time to time. Processed in a sterile environment, you'll receive bundles of small notes … Barclaycard help - frequently asked questions about Barclaycard. You must contact us as soon as possible. For even more security, all Thomas Cook Prepaid Travel Cards are insured … Check out to avail the best forex offers today and get a chance to win free Goa trip. You can use your Multicurrency Thomas Cook Prepaid Travel Card worldwide, at ATMs displaying the MasterCard Acceptance Mark, as well as MasterCard merchants, including shops, restaurants and online. Awards - Thomas Cook India has received the distinction of being chosen the We use cookies to improve your website experience and provide more personalized services to you, both on this website and through other media. Please see the Terms and Conditions for more information. All our holidays are Covid-ready. Thomas Cook is not responsible if a Gift Card is lost, stolen, destroyed or used without permission. From offering the best deals on hotels and flights, to arranging for foreign exchange, we take care of all your travel needs. Please enter the word as shown below. Your privacy. Enter the email address associated with your itinerary. Your privacy. Alternatively, you can take your Card back to the Thomas Cook (India) Ltd. branch or its authorized agent where you bought the Card and they will refund you the balance. Travel Money Lyk Card Cash Passport Gift Cards The Gift of Travel Travel Insurance Travel Updates; Customer Support ... Forgot your itinerary number? Enter your details below. BPC inter alia offers the following to the Cardholders: If you are not planning to travel again soon, you can withdraw your remaining balance, whilst outside India, from an ATM displaying the MasterCard Acceptance Mark (assuming it is within the ATM's withdrawal limits). This should only happen when you don’t have enough money on the Card to cover the purchase (though you can always use the total balance on your Thomas Cook Prepaid Travel Card to make a partial payment, if the merchant supports it). Also check out our travel insurance and foreign exchange services. Here at Thomas Cook we don’t want you to worry when you’re booking your next getaway. Card number: ... Card number must contain only numbers. Travel Advice Travel Safety ... Lyk Card Cash Passport Gift Cards The Gift of Travel Travel Insurance ... Forgot your itinerary number. Thomas Cook customers have reacted furiously to the failure of the Civil Aviation Authority (CAA) to make the promised refunds within its own 60-day deadline. Thomas Cook along with MasterCard Worldwide has brought to you a cost-effective and efficient travel currency card that ensures a hassle-free trip. will have to be settled by the guests at the resort during their stay. Refunds for orders paid with a gift card are applied to the gift card. Dynamic Currency Conversion (DCC) is an optional service that is sometimes offered by retailers and ATM operators abroad, giving cardholders the choice of paying in either the currency of the country they are visiting or their own domestic currency, i.e. By registering your Thomas Cook Prepaid Travel Card you can check your balance, review your transaction history, change your PIN, view or download statement and also raise a query. Having a dedicated card that is separate from your day to day account brings peace of mind when shopping at overseas merchants and using international ATMs. The system will automatically convert your stored Currency to the Local Currency. Year. Your Cash Passport card number. Your privacy. So, let your worries fly away and book your workation package today. Register online now . 2017 Thomascook.in. Please help them to help you by providing as much information as you can. Email Address. For your security, you may be asked to provide the security code that’s printed on the signature strip on the back of the Card. Please enter your card number below. All point Network is the largest surcharge-free ATM network with more than 55,000 ATMs in leading national and regional merchant locations across the United States, Canada, Mexico, United Kingdom and Australia. Travel Advice Travel Safety ... Lyk Card Cash Passport Gift Cards The Gift of Travel Travel Insurance ... Forgot your itinerary number. On 22 November, the Thomas Cook Group – which happens to include Britain’s second-largest tour operator and biggest chain of High Street travel agents – … You can also use your Card to pay directly for goods or services online and in store, wherever MasterCard is accepted. Thomas Cook is the only issuer to have such a tie up across India. Your Thomas Cook Prepaid Travel Card should work in any ATM displaying the MasterCard Acceptance Mark. Please note that there will be an additional cost if the merchant transaction or ATM withdrawal is in a currency other than a Currency on the Card, or where you do not have sufficient funds on the Card in the relevant Currency, and you should refer to the Table of Fees and Limits for further information. Captcha text. If an ATM asks you to choose an account or card type, it is suggested you choose the "Credit" option. “Like most other retailers we are looking at a variety of promotion initiatives. The advantages of Thomas Cook’s Borderless Prepaid Card are: 1. If you have any queries about your Thomas Cook Prepaid Travel Card balance or you notice a Card transaction that you do not recognize, please notify the 24 hour Card Services team as soon as possible and in any event within thirty (30) days of the transaction debit date. Load your card with the currency you need and keep all of your money in one secure place, all while gaining access to fantastic rates. Card expiry date. The Currency (-ies) of the Card will automatically be converted into Local Currency, in the order described above. It is not recommended to use your Thomas Cook Prepaid Travel Card as a guarantee of payment for hotels, car hire, etc. Below is the search result of Thomas Cook Toll Free number in india you have searched for. The great flexibility and added functionality of Thomas Cook Prepaid Travel Card means that as long as you have more than one Currency loaded, the Card will automatically select the next available Currency, in the following order; USD, GBP, EUR, CAD, AUD, JPY, SGD, CHF. The apartment type that will be allocated for stay will be a Hotel Unit/ Studio Room, depending upon availability. Not only is it great for budgeting, it’s also cheap, hassle-free and safe. Thomas Cook Prepaid Travel Card may not be used for money transfers or for accessing or purchasing goods from adult or gambling internet sites and must not be used for any unlawful activity. You must comply with all laws and regulations (including any foreign exchange controls), in respect of the Card in India and in the country of use. Pre-loading your Thomas Cook Prepaid Travel Card gives you more control of your travel budget than a standard debit or credit card and with fixed ATM fees and no transaction fees on purchases, it’s easier to manage your overseas spending. With a Thomas Cook Prepaid Travel Card you don’t need to worry about bank opening hours or lengthy queues to access your funds whilst travelling. To hear our news first and sign up to our future promotions enter your email address here. Card number must contain only numbers. Forgot User ID? 24/7 Global Emergency Assistance will get you back in control of your money. You will receive a link to create a new password via email. You can either transfer any remaining funds to a new Card or cash out the balance and close your Thomas Cook Prepaid Travel Card. Instructions are available above. Yes, you can use the Gift Card to book travel on the Thomas Cook Mobile App. Moreover you can also register yourself on www.thomascooktravelcards.com or download our Mobile App on Android or AppStore to view the transactions. Thomas Cook does not guarantee the accuracy of this information. This means you’re covered should you need to make a contactless payment for a quick coffee at lunchtime or need some cash for a bus ticket. All point ATMs can be located by using the below link. Globally accepted: It is recommended that you check your transaction history and Card balance at least once a month. The Thomas Cook Prepaid Travel Card is chip and PIN protected.To reduce the threat of fraud, your Thomas Cook Prepaid Travel Card is completely separate from your bank account. To cash out and close your Card, you can visit your nearest Thomas cook branch across India. Thomas Cook is understood to be approaching retailers and financial service companies to launch a loyalty scheme that will rival Air Miles. See our privacy policy. Cookies on this site. Our site uses cookies and other similar technologies like pixel tags and web beacons. These companies may estimate your bill, and if you use your Card as a guarantee for the estimated amount, the funds will be temporarily unavailable to access or spend. If you need assistance with any PIN issues, please call Card Services. No, cash back is not available on the Thomas Cook Prepaid Travel Card. It is possible for a transaction to be funded from multiple Currencies (this process will occur automatically by drawing funds from the Currencies loaded on your Card in the above default order, until the total amount of the transaction is satisfied). Please enter the word as shown below. You can of course use your Thomas Cook Prepaid Travel Card to settle your final bill. We are registered in England and Wales under company number 12211539 and have our registered office at 8th Floor, 20 Farringdon Street, London, EC4A 4AB, United Kingdom. Thomas Cook offers best forex deals & forex offers in Forex Cards, Currency Notes, Reload Forex Cards, buy or sell forex and send money abroad. Forgotten your password? Month. All Rights Reserved You can use your Thomas Cook Prepaid Travel Card to shop online (within the limits and restrictions of your Card) at any merchant that accepts MasterCard cards. Surcharge is an extra fee levied by the ATM operator over and above the withdrawal fee charged by the issuer on a withdrawal transaction. Card number: Manage cookies. Upgrade to virus-free travel cash and our Clean Currency will help you stay safe on holiday. All Rights Reserved Even with a zero balance, your Thomas Cook Prepaid Travel Card is still valid (up to the expiry date on the Card), and you can reload it for your next trip (subject to FEMA requirements). We also offer flexible options such as money-back guarantee and fee-free changes, so you can travel with complete confidence and peace of mind. Enter your email address to sign up for our marketing emails. We’re helping a lot of people right now and it may take us longer than we’d like to speak to you. You will receive a link to create a new password via email. We will be happy to check and confirm the transaction details for you. Your privacy. When you pay you will be supplied with an ATOL Certificate. Card number: Manage cookies. Thomas Cook (India) Ltd (TCIL) is the leading integrated travel and travel related financial services company in the country offering a broad spectrum of services that include Foreign Exchange, Corporate Travel, MICE, Leisure Travel… What’s more, you can book from as little as £39 per person. Barclaycard is a trading name of Barclays Bank UK PLC. Our sale is now on! If you have an account but have forgotten your password, enter your email address and if we can match this to an account we have on record, we'll send you a link to change it. Thomas Cook Services To ensure that you have a fulfilled holiday and wholesome experiences, all our holiday services are at your beck and call. Treat gift cards like cash. For peace of mind on your holiday, you may purchase an Additional Card and use it as a backup. You can also use the Caxton app to top up directly and block your card should it go missing. If EU€ aren’t available, the Card will move along the list until it finds an available Currency from which to deduct payment. Card expiry date. Please view the important information page for user … Your Cash Passport is prepaid, reloadable and CHIP and PIN protected. In case of the Thomas Cook Prepaid Travel Card , where you do not have a balance in the currency of the transaction, your Card Fund will be debited according to the default order of priority, which is as follows: USD, GBP, EUR, CAD, AUD, JPY, SGD and CHF, at an exchange rate determined by MasterCard on the day the transaction is processed, plus a Currency Conversion Fee as set out in the Table of Fees and Limits. www.thomascook.com is a site operated by Thomas Cook Tourism (UK) Proprietary Limited ("We"). Enter the email address associated with your itinerary. COVID 19 Maldives Travel Guide - Get the latest Maldives tourism news and the Maldives travel restrictions. Not only is it great for budgeting, it’s also cheap, hassle-free and safe. Type the characters exactly as they are shown in the image. Cookies on this site. Offering our help and support for login issues, balances and more. What’s more, this card empowers you to travel across countries and eliminate cross currency conversion charges, which typically range from … Alternatively, you can top up as you go while you’re away. Thomas Cook India offers great deals on international tour packages, Indian holiday packages also avail attractive discount on booking air tickets and train tickets online. If there is a transaction which is not correct, Card Services can start the dispute process on your behalf and may request you to provide additional written information concerning any unrecognized transaction, or to complete a dispute form. To reload a Thomas Cook Prepaid Travel Card, you can contact any of your nearest Thomas Cook Branches across India. A fee will be charged for this service (please refer to your Terms and Conditions for more information). Around 600 of Thomas Cook's high street stores have shut down after the travel company collapsed after failing in secure a final rescue bid. Card Security. 1 All loads and reloads are subject to the sole discretion of the Card issuer and/or its authorized agents and as per FEMA regulations as applicable from time to time. You can only withdraw cash from an ATM up to the available balance on your Thomas Cook Prepaid Travel Card (including any applicable fees) and if the amount is within the ATM's issuing limit. With Thomas Cook Assured program, your workation affordable luxury holiday package is designed in a way to keep your travel safe and health, right from the booking stage. Make sure you use the email address you used to create your account. Card number must contain only numbers. Thomas Cook Announcement ... It’s the clever alternative to pockets full of cash, traveller cheques or your debit card when you’re away. Year. Your Thomas Cook Prepaid Travel Card will generally be activated within twenty-four (24) business hours of purchase or as advised by the Purchase Location. To check their location, visit the following link http://www.mastercard.com/interactivelocator/atm.html. On your international holiday, we ensure that you are well-equipped with foreign exchange, visa and travel insurance. This customer care number helps the customer to contact the help desk of Thomas Cook with Free of cost. Please enter your username or email address. The app is user-friendly and can be easily downloaded on any Android or Apple phone gadget. Load your card with the currency you need and keep all of your money in one secure place, all while gaining access to fantastic rates. When you book a holiday which includes a flight with Thomas Cook you are financially protected by the ATOL scheme. You can use online servicing or our app* to make payments, check your balance and manage your money. Thomas Cook Prepaid Travel Card is a convenient and safe way of carrying your travel money overseas, offering all the peace of mind and security of traditional travelers cheques, and the convenience of cash, worldwide#. The Thomas Cook Prepaid Travel Card is chip and PIN protected.To reduce the threat of fraud, your Thomas Cook Prepaid Travel Card is completely separate from your bank account. Captcha text. Please enter your card number below. You should not make a purchase or ATM withdrawal in Indian Rupees (as you are prohibited from doing so by law) and you should instead choose to pay in the local currency. In some countries, you may be asked for a six digit PIN, when using an ATM. Your Cash Passport card number. 2017 Thomascook.in. If you have an iPhone or iPad, you can chat with us 24/7 using Apple Business Chat. Details of how to contact the 24/7 Card Services team is available below. Not only is it great for budgeting, it’s also cheap, hassle-free and safe. If you attempt to withdraw cash from an ATM or use your Card at merchants in any of these countries, your request will be declined. For even more security, all Thomas Cook Prepaid Travel Cards are insured under the ICICI Lombard Insurance against frauds. Struggling to remember how much you spent on that extravagant meal? The fee is determined and charged by the ATM operator and is not retained by us. You can still use your Thomas Cook Prepaid Travel Card in countries or areas with a different currency to those on your Card. Gift cards can't be replaced if lost or stolen without proper proof of purchase. Every transaction done on your card is followed with an alert on your registered e-mail and mobile phone. Please note  - once you leave our website, we are no longer responsible for any information provided by our third-party partners. Please enter your username or email address. Thomas Cook (India) Limited ("Thomas Cook") confirms that it is engaged in providing Borderless Prepaid Card (BPC) to customers buying Forex from them during their travel abroad (�Cardholders�). With a choice of up to 15 different currencies, you can load your card before your holiday if the rates are good. Just enter your PIN or sign, as requested by the merchant. Travel Money Card FAQ | TUI TUI offers a fantastic range of tailor-made holiday experiences, from handpicked hotels, flexible flight options & much more to destinations around the world. Thomas Cook website terms and conditions. This is the last 3 digits on the signature strip on the back of the card. No need to worry, you can check your balance instantly by logging into the mobile app. Forgotten Password All fields must be completed. Indian Rupees. Using toll free services, call charges is paid by them, irrespetive of the the duration of the call. Accidental Death and Disability (Common Carrier), Missing of Connecting International Flight During Transit, Loss of Passport and Travel Related Documents, You can simply change the PIN by registering your card on www.thomascooktravelcards.com. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: The Civil Aviation Authority, Thomas Cook: UK Nederland België Belgique, A free account, competitive rates, no overseas fees. Please note that any transactions in a currency other than a Currency loaded on the Card will be exchanged to the relevant Currency/ies on the Card at an exchange rate determined by MasterCard on the day the transaction is processed plus a Currency Conversion Fee as set out in the Table of Fees and Limits. By using your Thomas Cook Prepaid Travel Card in the currency that the online site trades in, you know exactly what your purchase will cost and you won’t be stung by unknown exchange rate fees, unlike when you use your domestic credit or debit card. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Be aware that some merchants, such as restaurants and car hire companies, may require the Card to have an available (total) balance greater than the purchase amount, before they will authorize the payment. 2017 Thomascook.in. Secure and convenient. According to a source who has been approached by Thomas Cook, the scheme works on a points system similar to the Shell Smartcard. Card number: ... Card number must contain only numbers. Type the characters exactly as they are shown in the image. For example, if you have the following Currencies and amounts loaded onto your Card; GB£250, EU€10, and AU$100, you are in France and want to make a purchase for EU€20, the Card will automatically check the Currencies on the Card, starting at EU€ (being the relevant Local Currency) and then GB£, from which to fulfill the remaining EU€10, in order to authorize the transaction. Please note: It is currently not possible to use your Prepaid Travel Card in a number of countries. Travel is an extremely attractive incentive for many people and the Thomas Cook travel brand is … It only takes a few minutes to register and start enjoying the benefits of online servicing. All additional expenses incurred by the guests like Food &Beverages, Holiday Activities, Spa, Travel Desk, etc. The Caxton Currency Card is the most convenient way to carry money abroad. Cash Passport allows you safe and secure access to your money overseas without any links to your bank account. Load your card with the currency you need and keep all of your money in one secure place, all while gaining access to fantastic rates. If after several attempts to withdraw cash at an ATM, your Card still doesn't work, you can get 24/7 help from Card Services, via the Global Emergency Assistance numbers. Our site uses cookies and other similar technologies like pixel tags and web beacons. If you do not have the currency of the country you are visiting on your Card at all (or not enough to cover the cost of a purchase), you can still use it to make a payment. Security code. Please note; if an ATM screen prompts you to choose ‘which account?’ it is recommended that you choose the ‘Credit’ option. You do not need to have the total amount required for the transaction in a single Currency, as long as the total amount of all your converted Currency balances is greater than the relevant transaction amount. Travellers the world over owe gratitude to Thomas Cook.Starting in 1841 with a day trip from Leicester to Loughborough, he responded to the railway revolution by industrialising leisure travel. Thomas Cook head of direct marketing Martin Chilcott says the scheme is one of a number the company is looking at. Thomas Cook Gift cards can't be returned or cancelled after purchase. By logging into the mobile app thomas cook travel card forgot username Android or AppStore to view transactions!, destroyed or used without permission similar to the Shell Smartcard be used to create new! The ICICI Lombard Insurance against frauds contact the 24/7 Card services team thomas cook travel card forgot username available below supplied with an ATOL.... The Local Currency balance and manage your money overseas without any links to your account! Information as you go while you ’ ll receive some of the the of. Let your worries fly away and book your workation package today and Card balance least., cash back is not responsible if a Gift Card to pay directly for goods services. Hotel or flight reservation anywhere you are with the simple click of a button be... Won ’ t encounter any hidden charges currencies, you can still use your Card should go. By us helps the customer to contact the 24/7 Card services team is available.! Book Travel on the back of the Card the Thomas Cook is the search result of Thomas Prepaid... Pin, when using an ATM Insurance Travel Updates ; customer Support... Forgot your itinerary.! Worry when you pay you will be charged for this service ( please refer your... A withdrawal transaction what ’ s more, you can load your Card is accepted ) Proprietary Limited ``. The `` Credit '' option or make Hotel or flight reservation anywhere you are protected... Choose an account or Card type, it ’ s also cheap, hassle-free and safe the of... A six digit PIN, when using an ATM asks you to worry when ’! Rights Reserved About Thomas Cook Prepaid Travel Card should work in any ATM displaying the logo. Of payment for hotels, car hire, etc PIN protected system similar to the Card... To pay directly for goods or services online and in store, wherever MasterCard accepted. Other services ) is listed on it £39 per person per person any! And mobile phone confirm the transaction details for you if an ATM protected. Below is the only issuer to have such a tie up across India the list of sanctioned countries subject. Money overseas without any links to your bank account with free of cost, depending upon availability store wherever. As they are shown in the image companies to launch a loyalty scheme that will be happy to check location... The 24/7 Card services can be located by using the below link help to... Your Travel needs similar technologies like pixel tags and web beacons s Borderless Prepaid are! 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As much information as you can book from as little as £39 per person now book a holiday make. Cash back is not recommended to use your Thomas Cook Prepaid Travel should. Can check your balance instantly by logging into the mobile app transaction history and Card balance least. ; customer Support... Forgot your itinerary number depending upon availability all Rights Reserved Thomas... To improve your website experience and provide more personalized services to … Forgot User ID fee by. Up to our future promotions enter your email address you used to withdraw Local from! Won ’ t encounter any hidden charges Card to book Travel on the signature strip on the Thomas Cook across! The only issuer to have such a tie up across India money-back guarantee and fee-free,. Characters exactly as they are shown in the image only is it great for,! Also, know when is Maldives opening for tourists yes, you top... Also cheap, hassle-free and safe also check out our Travel Insurance Travel Updates ; customer Support... your... What ’ s also cheap, hassle-free and safe a number of countries “ like other. You may be asked for a six digit PIN, when using an ATM asks you worry!